What notification types are available and what do they mean?

Modified on Wed, 12 Aug at 5:41 PM

Knowledgeworker Share can notify users about many processes and events, manually or automatically. This article explains the available notification settings and events.

Notification settings

Under Administration > Notifications, you can configure notifications for your system.

Function	Explanation
Event	A specific system event or process that triggers a notification.
Active	When enabled for a notification type, the notification is available in the system and can be sent manually.
Mail/Push	Defines the channels through which the notification is sent automatically.
To	The recipient. For most notifications this is the affected user; some notifications can instead be sent to an administrator.
CC/BCC	Selected users or groups, such as trainers or people responsible, can receive a copy.
Priority	Prioritized notifications are sent first when a queue exists.
Important	Sent even to users who have unsubscribed from email notifications.
Actions	Templates can be adapted for every activated system language.

Events

Notification type	Explanation	Recipient	Manual sending
Post: New post	Informs enrolled users when a new post is assigned, including users enrolled later.	Enrolled users	Yes
Post: Post offered	Informs enrolled users when an optional event is assigned.	Enrolled users	Yes
Post: Event registration	Confirms registration for an optional event.	Enrolled users	No
Post: Event deregistration	Confirms withdrawal from an optional event.	Enrolled users	No
Post: Post updated	Informs enrolled users about administrator changes to title, description, event or enrolment data, time zone, location, or video conference.	Enrolled users	Yes
Post: Certificate	Sends the PDF certificate after successful completion of training or an event.	Enrolled users	Yes
Post: Invitation	Can be sent manually from advanced post editing to inform enrolled users that a post is available.	Enrolled users	Yes
Post: Review	Can be sent manually to assigned trainers to announce publication and request feedback.	Users with the trainer role	Yes
Comment: New comment	Notifies administrators and relevant users about public or private comments.	Administrators and selected groups	No
Learner: Post due / overdue	Reminds users before a due date or informs them that an incomplete post is overdue.	Enrolled users	Yes
Learner: Validity reminder / validity end	Reminds users before a validity period ends or informs them that an incomplete post has reached its validity end.	Enrolled users	Yes
Learner: Post reminder	Reminds participants of an event before its start date.	Enrolled users	Yes
User: User activated	Sent when an account is activated and includes a password-setting link.	Activated user	No
User: Reset password	Sent when a user starts the forgotten-password process and includes a reset link.	User	Yes
Event: Cancelled	Informs enrolled users that an event has been cancelled.	Enrolled users	No
User: Security check failed	Informs an administrator when an account is locked after too many incorrect password attempts.	Administrator	No
User: Self-registration completed / confirm double opt-in / self-registration	Informs administrators about self-registration, sends users a confirmation link for double opt-in, or confirms successful activation after self-registration.	Administrator or user	No
Post: Recurring enrolment	Informs users when a recurring post is assigned, including users enrolled later.	Enrolled users	No
Learner: Recurring validity end / reminder	Informs or reminds users when a recurring post has not been completed by its validity date.	Enrolled users	Yes
User: Account inactivity reminder	Informs self-registered users about the upcoming automatic deactivation of an inactive account.	Enrolled users	No