Push Notifications in Knowledgeworker Share

Modified on Mon, 03 Jun 2024 at 02:02 PM

Knowledgeworker Share supports notifications (push notifications) in the browser so that your users will be informed about new posts even faster. 

You can choose to supplement or replace the classic e-mail notifications with push notifications. You can configure this individually in the notification settings depending on the event. 

Push notifications are deactivated by default. If you want to use push notifications for your system, please contact your main contact person. 

Once set up, you can centrally activate push notifications for your system using the sliders (see screenshot).

Preview Notification channels

You can then decide which type of notification you would like to use for each individual event. To do this, navigate to the "Events" tab and configure whether notifications are activated or deactivated by clicking on the respective slider.

Preview Events

Technically, Google Firebase is used for the push notifications. The following data is transmitted: 

  • unique ID of the end device(s) used 
  • content of the notification 

Further information on Google Firebase can be found in the overview of our subcontractors. If you do not agree to the use of Google Firebase, you must leave the notifications deactivated for your users. As an administrator, you can deactivate the notification channels for all users in Settings / Notifications so that no notifications are triggered and therefore no data is transmitted to Google. 

If you decide to use push notifications, you should adapt your privacy policy in Knowledgeworker Share. Below you find an example with the technical information: 

This application uses Google Firebase. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. 

Google Firebase is required for individual functionalities of the application and cannot be substituted according to the current state of technology. Google Firebase is used to enable the delivery of push notifications. 

Google Firebase collects the following data 

  • unique ID of the end device(s) used 
  • content of the notification (name of the creator of the post or comment, post title and excerpt of the post text or comment text) 

Please note that this template is a recommendation and should be checked by your legal advisor. It concerns only the technical details. We cannot and may not provide legal advice.

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